#How to create new inbox folder outlook how to#

To make sent items be stored in the shared mailbox, you need to edit the settings of the shared mailbox.

When you send an email from the shared mailbox, then the copy of the same is stored in the Sent Items folder and not in the shared mailbox. Note that when you send a message from your shared mailbox then your shared mailbox address will only be shown to the recipient of your message.

To find the address to which you wish to send a message, you will find that address in the From drop-down list.

Type your reply/message and press Send.

If you do not find the name then you should find your shared mailbox name in the From drop-down menu.

See the name of your shared mailbox in From at the top of your message.

Open the email message you wish to send a reply to.

#How to create new inbox folder outlook how to#

Let us also learn how to reply to the email received in the Shared Mailbox. The email will be sent from the Shared Mailbox address. Enter the subject related to the email, and then type the message that you want to send.Now, to add recipients, type the email or name of the person in your contact list or the organizationвЂ™s address list.Enter the shared mailbox address, so the next time you send an email from the shared mailbox, it will appear as an option in the вЂFromвЂ™ drop-down menu.Right-click on the вЂFromвЂ™ option and click Remove.If youвЂ™re using the shared mailbox for the first time, then you will have to add the email address in the From section drop-down list:.Note: The вЂShow FromвЂ™ option shows that the receivers will receive the email from a shared mailbox address. Click the вЂвЂ¦вЂ™ icon at the top of the message, and then select Show From.A new message window will appear on the screen. Open MS Outlook and click New Email above the folder list.LetвЂ™s have a look at how to send emails from Shared Mailbox in Outlook. Now, you can send or receive emails using this mailbox.ДЄfter adding the shared mailbox to your Outlook, you can use it to send or receive emails. The shared mailbox will now appear in your MS Outlook below the primary mailbox. Now, provide the shared email address to which the admin has added you, and then click Ok.A new tab will appear on the screen click More Settings>Advanced>Add.In the Email tab, click Change at the bottom.Now, click the Email tab, and ensure that the right account is highlighted.Click Account Settings, and then select Account Settings from the menu.Start MS Outlook and go to the File tab.However, if it doesnвЂ™t work for you, then you can add it manually by following the below steps: Shared mailboxes take some time to appear in the Outlook folder pane. However, if this doesnвЂ™t happen, you can add the shared mailbox manually. After restarting Outlook, the shared mailbox might appear in your folder pane below the primary mailbox. Once the admin adds you to the shared mailbox in Microsoft 365, you need to close and restart MS Outlook. The administrator has already given you access to the shared mailbox.

MS Outlook has to be configured with your Microsoft 365 account.

The shared mailbox must be set up and available in Microsoft 365.

Read Also: Two Easy Ways to Migrate Outlook Emails to Office 365 Mailbox Things to Know before using Shared Mailbox in OutlookД«efore adding and using a shared mailbox in MS Outlook 2013, 2016, or 2019, make sure you have taken care of the following points: